PRIVACY POLICY

“It's not about how much money you have but how you use it.”

A privacy policy is one of the most important documents on any website. It details our company's views and procedures on the information collected from visitors. Although a privacy policy is technically a legal document, great effort should be made to craft a document that is both accurate and easy to understand, obscuring hidden clauses in reams of text is not acceptable.

At CLIENTSURE we are dedicated to helping companies understand and meet the highest standards of data privacy. To help protect the sensitive information, and respond in the event of a data breach.

Disclosure Notice

CLIENTSURE promises to provide the best advice for your short-term insurance, long-term insurance, life insurance and investment needs and will always recommend the best quotation based on a number of factors including premiums, basic excesses, endorsements and exclusions. 

CLIENTSURE cannot guarantee that we will beat your current insurance premiums or match current benefits and excesses with the quotes that we provide but will at all time only recommend the best quotations for you.

Quotations are free and there are generally no broker fees built into the quotations which we supply however there is a percentage broker commission built into the policy premiums automatically by the insurer which will be collected by CLIENTSURE.

Quotations are subject to the claims history and financial background of the client and will be verified at the underwriting of a policy. The insurer retains the right to accept or reject any quotations done by CLIENTSURE for the client should the information provided during quotations be found incorrect, falsified or fraudulent. 


CLIENTSURE has and will continue to take reasonable care to ensure that all information, in so far as this is under its control, provided on this website is true and correct.

CLIENTSURE shall not be responsible for, and therefore disclaims any liability for, any loss, liability, damage (whether direct or consequential) or expense of any nature whatsoever which may be suffered as a result of, or which may be attributable, directly or indirectly, to the use of or reliance upon any information, links or service provided through this website.

There is no warranty of any kind, expressed or implied, regarding the information or any aspect of this service. Any warranty implied by law is hereby excluded except to the extent such exclusion would be unlawful.


PRIVACY POLICY

CLIENTSURE respects your privacy.

 

Any personal information you provide to us including and similar to your name, address, telephone number and e-mail address will not be released, sold, or rented to any entities or individuals outside of CLIENTSURE. While we do our best to protect your personal information, we cannot guarantee the security of any information that you transmit to CLIENTSURE and you are solely responsible for maintaining the secrecy of any passwords or other account information.

 

What information do we collect?

 

We collect information from you when you register on our site, request a quote or fill out a form.

 

When requesting a quote or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, phone number or country.

 

What about social media?

 

We may gather information from social media linked to our website. Information can be gathered by like, share, comment, message or advertising. Information gathered from social media will be treated with the same respect for privacy as information gathered from our website.

 

What do we use your information for?

 

Any of the information we collect from you may be used in one of the following ways:

 

  • To provide you with insurance quotations from various insurance companies based on your specific requests to us.
  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions (Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.)
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails (The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.)
  • Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

 

How do we protect your information?

 

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

 

Do we disclose any information to outside parties?

 

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

Third-party links

 

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. Our website contains links to other sites. Please be aware that CLIENTSURE is not responsible for the privacy practices of such other sites. We encourage users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

 

Your Consent

 

By using our site, you consent to our online privacy policy.

Electronic Communications

The user consents to the website’s agreements, notices and disclosures by visiting the website and receiving electronic information or communication by electronic means and this indicates that any legal requirements has been satisfied.


Changing of Information

CLIENTSURE reserves the right to change the Privacy Policy on an ad hoc basis at its sole discretion. CLIENTSURE is not responsible for the content or privacy practices of non-CLIENTSURE websites to which it refers.


Contacting Us

 

If there are any questions regarding this privacy policy, you may contact us via email at info@clientsure.co.za


POPIA DISCLOSURE NOTICE

We understand that your personal information is important to you and that you may be apprehensive about disclosing it. Your privacy is just as important to us, and we are committed to safeguarding and processing your information in a lawful manner. Where we share your information, we will take all precautions to ensure that the third party will treat your information with the same level of protection as required by us. Your information may be hosted on servers managed by a third-party service provider, which may be located outside of South Africa.

 

We also want to make sure that you understand how and for what purpose we process your information. If for any reason you think that your information is not processed in a correct manner, or that your information is being used for a purpose other than that for what it was originally intended, you can send an email to info@clientsure.co.za we will assist you accordingly. You can request access to the information we hold about you at any time and if you think that we have outdated information, please request us to update or correct it.

 

Purpose for storing & processing your information:

 

We collect, hold, use and disclose your personal information mainly to provide you with access to the services and products that we provide. We will only process your information for a purpose you would reasonably expect, including:

 

  • Providing you with advice, products and services that suit your needs as requested. 
  • To verify your identity and to conduct credit reference searches.
  • To issue, administer and manage your insurance policies.
  • To process insurance claims and to take recovery action.
  • To notify you of new products or developments that may be of interest to you.
  • To confirm, verify and update your details.
  • To comply with any legal and regulatory requirements.

 

Some of your information that we hold may include, your first and last name, email address, a home, postal or other physical address, other contact information, your title, birth date, gender, occupation, qualifications, past employment, residency status, your assets, insurance, income, expenditure, and your banking details.


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